Executive Learning Program (Continued)
Session Topics:
- Enhancing the Value Chain
- Harnessing Next Wave Technologies
- Improving Relational Competencies
- Scenario Planning for What Comes Next
- Executing Effective Mergers
- Understanding and Leveraging Customer Insights
- Creating the Customer-driven Organization
- Optimizing Business Processes
- Successful Business Process Outsourcing (BPO)
Key Features:
Learning Model
Our custom learning programs are a powerful, interactive process for discussion, discovery, and application. All components—from goal setting and program design, to instructional styles, to case analysis and peer exploration— fit together cohesively, creating a uniquely tailored, in-depth opportunity for both individual and collective learning. The impact is both immediate and long term, with participants returning to their work prepared to leverage their enhanced capacities to move their companies forward.
Needs Assessment
In order to develop a custom program that addresses the company's most vital concerns, our Learning Delivery Team can conduct a thorough needs' assessment to uncover the organization’s underlying issues and challenges. An integral part of the learning process, the assessment fosters buy-in from leaders before learning unfolds.
Our team works with key individuals from your company to design a program that meets your precise needs. Based on the objectives that have been compiled, our instructors develop the curriculum, learning materials and metrics. Every aspect of a custom program—from workshop activities and blended, web-based exercises to learning teams—is tailored to maximize the learning process.
Learning Benefits
- Align business principles with real-life challenges
- Real, not theoretical instructional material
- Customized programs that suit your unique needs and business objectives
- Develop skills and knowledge that can be applied immediately
- Gain fresh insights from a multidisciplinary perspective
- Acquire unique insights about customer decision-making through Customer Research Lab exercises
- Enable your organization’s leaders and future leaders to move the company forward
- Measurement of learning results and organizational impact
Preparing for the Learning Experience
A packet of pre-course readings, case examples and course materials will be forwarded to you prior to your workshop(s). Each participant is invited to complete a Web-based survey prior to the program, and will receive a customized report during the learning phase of the program.
Participant Mix
Executive Learning workshops are designed for a range of top business leaders involved in creating and delivering customer-focused services. The workshops may also be helpful to general managers, marketing and business development executives, key process owners, and top-level managers, including but not limited to:
- CEO/COO
- Chief strategist
- Chief learning officer
- Chief information officer
- SVP/VP operations
- SVP/VP marketing, business development, and brand management
- SVP/VP HR
- VP strategic alliances
- Director of market research and product development
- General/divisional managers
Customized Learning Packages and Arrangements
Executive Learning workshops can be attended separately or in tandem. We can design a learning suite tailored to your needs and desired outcomes. We encourage companies to enroll cross-functional teams of leaders to optimize the value of the learning programs. Additional benefits are received when four or more participants from an organization attend. Customized learning packages offer both individuals and organizations that sponsor them a unique opportunity to rethink, reflect, and retool for the future.
Peer Interaction
Our custom programs are designed specifically to promote dynamic interaction among company peers. Through learning with others within the same organization, participants develop shared concepts and a shared perspective about the company’s mission, values, challenges, and opportunities. Typically this results in developing professional and personal peer networks that are based on trust, open communication, and cooperation. Stronger relationships within the organization foster a higher level of commitment that, in time, spreads across business groups and helps to extend the program’s learning for the benefit of the entire company.
Post Program Follow-up
Our instructors and associates are prepared to work with each client long after the “learning phase” concludes. In an effort to examine, evaluate, and refresh the learning experience, a range of activities can be conducted to generate informative feedback—from surveying participants and company sponsors to reviewing the program's objectives, content, and methodologies—to objectively measuring performance outcomes. This analysis leads to the fine-tuning of various components and greatly improves the learning experience for participants. Our understanding of the various ways in which participants apply their learning increases the impact of future programs. Equally important is our commitment to staying informed about changes within the company, as well as its strategic challenges and goals, all of which contribute to our program's long-term success.
» Find out how Osprey Associates Executive Learning can work for you.
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